"Captain Bear" Baby Mittens

Returns Policy

At The Sweet Baby Shop, customer satisfaction is our priority. You may return most new, unused, and unopened items within 30 days of delivery for a full refund.

We will also cover return shipping costs if the return is due to our error (such as receiving an incorrect or defective item).

You should expect to receive your refund within 2–4 weeks after handing over your package to the return shipper. This includes the transit time (5–10 business days), processing time (3–5 business days), and bank processing time (5–10 business days).

If you need to return an item, simply log in to your account, go to the "Completed Orders" section under My Account, and click the "Return Item(s)" button. You will be notified via email once your return has been received and processed.

Shipping & Delivery

At The Sweet Baby Shop, we ensure every order is handled with care and delivered smoothly.

Delivery Time: Usually 3–5 working days.

Shipping Charges: Calculated at checkout based on your location.

Order Handling: Every order is carefully packed to ensure safe and timely delivery.

Please note that delivery may occasionally take longer due to unforeseen circumstances. In such cases, you will be informed accordingly.

Payment Information

We offer flexible payment options for your convenience:

Payment Methods: Cash on Delivery (COD) and Bank Transfer available.

Important Update: A 4% government tax applies to all Cash on Delivery (COD) orders. To avoid this additional charge, we recommend choosing bank transfer for a smoother and more cost-effective payment experience.

Additional Information

Shipping rates may vary depending on product weight and delivery location. All weights are calculated and rounded according to standard shipping policies.